Privacy Policy
Last updated: 10 August 2026
Who we are
This website is operated by Rukn Al Ufuq Shipping L.L.C.S.P., Building No. 3498, Shop No. 1, Industrial Area, Muwaileh Commercial, Sharjah, UAE. Our website address is https://ruknalufuqshipping.com/.
Information we collect
When you request a quote or contact us, we may collect your name, phone or WhatsApp number, email address, pickup location, destination, shipment details, item photos and any information you choose to provide. Technical information such as IP address, browser type, device information and cookie data may be collected for security, analytics and website operation.
How we use information
- To answer enquiries and prepare cargo quotations
- To arrange collection, shipping, customs coordination and delivery
- To contact you about an active or requested service
- To keep business, legal and operational records
- To protect the website, prevent misuse and understand site performance
Who information may be shared with
We do not sell personal information. We may share information only as reasonably required with carriers, airlines, shipping lines, ports, customs or clearance agents, destination delivery partners, professional advisers, technology providers and authorities. These parties receive the information needed for their part of the service or legal obligation.
Cookies and analytics
The website may use essential cookies and analytics tools, including services provided by Google, to operate the site and understand visits. Your browser can restrict cookies, although some features may not work as intended.
How long we keep information
We keep quote, shipment, communication and accounting records only for as long as reasonably needed for service, dispute, tax, legal and security purposes. Retention periods can vary according to the record and applicable requirements.
Your choices
You may ask us to correct or delete personal information we hold, subject to records we must retain for legal, accounting, security or contractual reasons. You may also ask us to stop non-essential marketing contact.
Security and international processing
We use reasonable administrative and technical safeguards, but no online service can guarantee absolute security. Cargo services between the UAE and Pakistan may require information to be processed in more than one country by operational partners and authorities.
Contact us
For privacy questions, email info@ruknalufuqshipping.com or call +971 55 143 1356.